Shipping policy

Delivery Policy

Hong Kong/Macau/Taiwan

Delivery method

We throughSF ExpressThe following delivery options are available:

  • Address sent directly — Delivered to your home or office

  • Self-pickup at SF Express station Pick up your package at the nearest SF Express service station (Hong Kong and Macau only)

  • Smart locker self-pickup — Pick up your package at the nearest SF Express smart locker (Hong Kong and Macau only)

  • Convenience store pickup — Pick up your package at a partner convenience store (Hong Kong and Macau only)

freight

Order amount

freight

HK$700 or above

Free shipping, but there is an additional fee for remote areas, which must be paid by the customer.

Below HK$700

Calculated based on SF Express's actual charges

Processing and delivery time

After the order payment is completed, we will... 2–5 working daysShipment will be arranged within [timeframe] (working days are Monday to Friday, excluding public holidays). After shipment, it will take approximately [timeframe missing]. 2 working daysservice.

International and regional

International ordersPostal Trackable Registered MailThe package was shipped via [method name], and you can check its status using the tracking number.

Currently, we support shipping to the following regions: Australia, Canada, Germany, Japan, Malaysia, New Zealand, Singapore, South Korea, the United Kingdom, and the United States.

freight

Order amount

freight

HK$1,000 or above

Free shipping

Below HK$1,000

HK$80

For inquiries about local import requirements or other details, please email [email address]. hello@lemoi-peau.com.

Change delivery address

If you need to change your delivery address or contact number, please email us as soon as possible. hello@lemoi-peau.comAdditional postage costs incurred due to address changes will be borne by the buyer. If you are unable to receive the package due to personal reasons, customers in Hong Kong, Macau, and Taiwan should contact SF Express directly for rescheduling.

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